Terms of Service

1. About these terms

These Terms of Service ("Terms") govern your use of the MythicDeals website and services (the "Platform"), operated by [COMPANY NAME], [LEGAL ENTITY TYPE AND REGISTRATION NUMBER], registered at [REGISTERED ADDRESS], [COUNTRY OF REGISTRATION] ("MythicDeals", "we", "us").

By creating an account, placing an order or listing anything for sale you agree to these Terms and to the documents they refer to, which form part of them:

• the Privacy Policy, which explains how we handle personal data;
• the Refund & Dispute Policy;
• the Cookie Policy;
• for sellers, the Seller Agreement.

If you do not agree, do not use the Platform. If a translation of these Terms differs from the English version, the English version prevails unless mandatory law where you live says otherwise.

2. Eligibility and your account

• You must be able to enter into a binding contract under the laws that apply to you. If you cannot, you may use the Platform only with the permission and supervision of a parent or legal guardian, who is responsible for your purchases.
• You may hold one personal account. Information you give us — name, email, phone number, and for sellers identity and tax details — must be accurate and kept up to date.
• You may not use the Platform if you are subject to sanctions that prohibit dealing with you, or from a country where using it would be unlawful.
• Your account is personal. Do not sell, rent, share or transfer your MythicDeals account itself.

3. Account security and two-factor authentication

You are responsible for everything that happens under your account. In particular you must:

• use a strong, unique password and never share it, your one-time codes or your recovery codes with anyone — including people claiming to be MythicDeals staff or a seller. We will never ask you for your password or codes;
• turn on two-factor authentication (2FA). We support authenticator apps, SMS codes and passkeys / security keys. Sellers must have 2FA active to add payout methods or withdraw funds, and we may ask you to re-confirm 2FA before sensitive actions;
• store your recovery codes safely. If you lose access to all your 2FA methods and recovery codes we may need to verify your identity before restoring access, which can take time;
• only mark a browser as "trusted" (skipping 2FA on that device for 30 days) on a device you alone control, and remove trusted devices you no longer use from your security settings;
• tell us immediately through Help & support or at [CONTACT EMAIL] if you suspect someone else has accessed your account.

We may temporarily lock an account, require a password reset or ask for additional verification when we see signs of compromise or fraud.

4. What MythicDeals does

MythicDeals is an online marketplace where independent sellers offer digital goods and services related to video games: in-game items, game accounts, boosting (a seller playing or helping to reach a rank, level or goal), top-ups and in-game currency, and Roblox items and goods.

Unless a listing clearly says it is sold by MythicDeals, the contract of sale is between the buyer and the seller. We provide the Platform, process payments through our payment partners, hold funds in escrow, and run the dispute process. We do not own, inspect in advance or guarantee the goods listed, and sellers are not our employees or agents.

Some sellers are professionals (traders) and some are private individuals. Consumer-protection rights that apply only to purchases from traders may not apply when you buy from a private seller.

5. Buying and escrow

Every order goes through the same escrow steps:

1. Order and payment. When you click Buy, an order is created and the listing's stock is reserved. You must pay within 60 minutes, otherwise the order is cancelled automatically and the stock is released.
2. Funds held. Once your payment is confirmed by our payment partner, the money is held by MythicDeals. It is not paid to the seller at this stage.
3. Delivery. The seller delivers within the delivery time shown on the listing. Some listings deliver instantly and automatically. Delivery details such as account credentials are stored encrypted and shown only to you. If the seller misses the delivery deadline, you can cancel and get a full refund.
4. Check window. After delivery you have a check window to verify what you received: 3 days for accounts, 1 day for boosting, 12 hours for top-ups and currency, and 12 hours for items. Confirm receipt if everything is fine, or open a dispute if not.
5. Completion. The order completes when you confirm receipt, or automatically when the check window ends without a dispute. If the listing has a warranty, the seller's money stays held until the warranty ends (see section 8). Only then are funds released to the seller.

Please confirm receipt only after you have checked the delivery — for accounts, after you have logged in, changed the password and secured the email. Once you confirm, the order is complete and can only be challenged under an active warranty.

To limit fraud, a buyer can have at most 5 unpaid or active orders at the same time, and orders may be held for a manual security review before delivery starts (see section 6).

6. Prices, fees, payment and fraud checks

• Prices are set by sellers and shown in US dollars. Amounts shown in other currencies are estimates for your convenience.
• We currently charge buyers no service fee; you pay the listing price shown at checkout. If this changes, the fee will be shown before you pay.
• Payments are processed by our payment partners — Xendit for local methods such as QRIS, e-wallets, virtual accounts and retail outlets, and a cryptocurrency payment processor for crypto payments. Your card, bank or wallet details are handled by them, not stored by us.
• When you pay in a local currency, the amount is converted from USD at the exchange rate at checkout, which may include a conversion margin of up to 2%. The exact amount is shown before you pay. Your bank or wallet may charge its own fees.
• Coupons are subject to their own conditions (validity, minimum order, number of uses) and have no cash value.
• We run automated fraud and security checks on orders (for example payment attempts per hour, new-account limits, device and IP signals). An order may be held for manual review, require additional verification, or be refused. For large purchases — currently above $250.00 in one order or $1,000.00 in a month — we may ask you to verify your identity before the order is released. See the Privacy Policy for how this data is used.

7. Game accounts, items and game publishers' rules

Many games' terms of service restrict or forbid selling, buying or sharing accounts, items, currency or boosting services. By buying or selling on MythicDeals you confirm that you have read the rules of the game concerned and accept the risks, which include:

• the publisher suspending, resetting or banning an account or removing items, currency or progress;
• an original account owner recovering an account through the publisher's support process;
• loss of access caused by changes in the game.

We cannot control or reverse publisher decisions. Within the check window and any warranty, problems with what you bought are handled under the Refund & Dispute Policy. After those periods, the risk lies with the buyer, except where mandatory law says otherwise. Sellers must not sell anything they do not have the right to sell (see section 10).

8. Boosting, top-ups and warranties

Boosting

Boosting may require you to share your game login with the seller. Do this only through the order chat, change your password once the order is complete, and never share your email account password or 2FA codes. The seller must only perform the work described in the listing.

Top-ups and in-game currency

Top-ups are delivered to the game user ID, server or username you enter at checkout, sometimes automatically through the seller's top-up provider. Check these details carefully: once currency or a top-up has been delivered to the ID you supplied, it cannot be reversed or refunded.

Warranties

Sellers can offer a warranty on a listing of 3, 7, 30 days, or none. The warranty starts when the order completes. During it, the seller's money stays held and you can open a warranty claim if the product stops working as described (for example an account recovered by its original owner). A warranty is a commitment by the seller, enforced through our dispute process; it does not cover problems you cause yourself, such as breaking the game's rules after delivery.

9. Selling

To sell you must pass seller verification (identity documents and a selfie), accept the Seller Agreement and, where required, provide tax information. Sellers set their own prices and are responsible for their listings, delivery and any taxes on their income. Our fees are described in the Seller Agreement.

10. Prohibited items and conduct

You must not list, buy, sell or do any of the following:

• accounts, items or currency that are stolen, phished, obtained through hacking, chargebacks or stolen payment methods, or that you otherwise have no right to sell;
• cheats, hacks, aimbots, bots, exploits, mod menus, duplication glitches or anything that gives an unfair advantage by breaking a game's code;
• accounts you plan to recover after the sale, or "shared" accounts sold to more than one buyer;
• real-money gambling, gift cards or payment instruments obtained fraudulently, personal data of other people, adult content, illegal content, or anything that infringes intellectual property rights;
• misleading listings — fake screenshots, wrong ranks or inventories, hidden restrictions — or fake reviews, review manipulation or buying from yourself;
• money laundering, using the Platform to move funds without a genuine purchase, or evading sanctions;
• harassment, threats, hate speech, spam, or impersonating MythicDeals staff or another user;
• interfering with the Platform: scraping, automated access, probing for vulnerabilities without permission, or creating multiple accounts to get around limits or bans.

We may remove listings, cancel orders, withhold funds connected to a breach and suspend or close accounts. Where we suspect illegal activity we may report it to the competent authorities.

11. Keep every deal on MythicDeals

Asking for, offering or accepting payment outside MythicDeals for anything found on MythicDeals — or moving a buyer or seller to Discord, WhatsApp, Telegram or any other channel to complete a deal — is strictly prohibited. Escrow, disputes and warranties only protect orders paid on MythicDeals.

To protect users, the chat automatically hides phone numbers, email addresses and links to messaging apps. Attempts to work around this, or to deal off-platform, can lead to suspension, loss of seller status and permanent closure of the account.

12. Chat, reviews and your content

Order chats, pre-sale chats, dispute evidence and reviews are stored so that we can provide the service and decide disputes. MythicDeals staff may read an order's chat and evidence when a dispute or a report requires it.

Reviews must be honest and based on a real order. You keep ownership of the content you post, and you grant us a non-exclusive, worldwide, royalty-free licence to host, display and use it to operate and promote the Platform, for as long as it remains on the Platform and as required for our records.

13. Affiliate program ("Invite & earn")

• Members of the affiliate program get a personal referral link. When someone opens it, a cookie (go_ref) records the referral for 30 days; if they register in that period, they are attributed to you. The most recent referral link opened wins.
• You earn 30% of MythicDeals's net fee (our commission minus any platform-funded discount) on orders by users you referred, for 12 months after they were referred. You do not earn commission on the item price itself.
• Commission is credited only when the seller's funds are released (after any warranty). Cancelled, refunded or disputed orders earn nothing. A seller does not earn commission on purchases a referred buyer makes from that seller's own store.
• Self-referrals, fake accounts, incentivised or misleading promotion, spam, paid ads bidding on the MythicDeals brand and cookie stuffing are forbidden. We may reverse commissions obtained this way and remove you from the program.
• We may change the rates or end the program with notice; commissions already earned remain payable.

14. Suspension and termination

You may close your account at any time by contacting us, once you have no active orders, open disputes or pending withdrawals. We may suspend or close an account, remove listings or restrict features if you breach these Terms, if required by law, or to protect users from fraud. Where reasonable we will tell you why and give you a chance to respond. Funds held for open orders will be settled under the Refund & Dispute Policy; funds linked to fraud or illegal activity may be withheld where the law allows.

15. Intellectual property

The Platform, its design, software and the MythicDeals name and logo belong to us or our licensors. You may use the Platform only for its intended purpose. Game names, images and trademarks belong to their owners.

16. Disclaimers

The Platform is provided "as is" and "as available". We work to keep it secure and available but do not guarantee uninterrupted or error-free operation. Except as stated in these Terms and in the Refund & Dispute Policy, we do not guarantee the quality, safety, legality or continued usability of goods sold by sellers.

17. Limitation of liability

To the extent permitted by law, our total liability to you in connection with an order is limited to the amount you paid for that order, and in any other case to the fees you paid to us in the twelve months before the claim. We are not liable for indirect or consequential losses, loss of profits or data, or for actions of game publishers. Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited under applicable law, and nothing affects your statutory rights as a consumer.

18. Indemnity

If you breach these Terms or the law — for example by selling stolen accounts or infringing someone's rights — you agree to cover the reasonable costs and losses we incur as a result, including claims by third parties, to the extent permitted by law.

19. Changes to these terms

We may update these Terms to reflect changes in the Platform, the law or our business. For material changes we will give at least 30 days' notice by email or on the Platform before they take effect, unless a change is required sooner by law or to address security or fraud. Continuing to use the Platform after the effective date means you accept the new Terms; if you do not agree, you can close your account.

20. Governing law and disputes with us

These Terms are governed by [GOVERNING LAW]. Disputes with us that cannot be solved amicably will be decided by [COMPETENT COURTS], except that if you are a consumer living in the European Union or the United Kingdom you also benefit from the mandatory protections of the law of your country of residence and may bring proceedings in the courts there.

Before going to court, please contact us so we can try to solve the issue informally. Disputes between buyers and sellers about an order are handled through the dispute process in the Refund & Dispute Policy.

21. Contact

You can also reach us through Help & support when logged in.